The Ghana Embassy in New York City has said that the frustration of 1 Yaa Tabby who visited their workplace on Wednesday, March 27, was “borne out of her not familiarising herself” with the requirement for passport assortment.
In an in depth thread on the micro-blogging platform X (former Twitter), Yaa Tabby narrated her ‘ordeal’ on the Ghana Consulate in New York, USA.
According to her, a workers member named Mimi advised her the embassy doesn’t have a printer to print out an authorisation letter she was requested to ship through electronic mail.
This follows an earlier criticism she had made concerning how different individuals who got here to satisfy her for a similar goal obtained served whereas she was requested to attend.
She famous that she was requested for an authorisation letter from her brother-in-law, a requirement not one of the individuals she met there have been requested to satisfy, but she obliged.
But the Embassy, in a press release dated Thursday, March, 28, maintained that the request for an authorisation letter is a normal process for third-party assortment of passports.
According to the Embassy, “Ms. Tabby showed in due course an electronic version of an authority note and was advised to print it out to enable the note to be attached to the physical records of the visa application.”
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“This requirement is standard practice for all persons picking applications on behalf of applicants and was not an arbitrary rule targeted at Ms. Tabby,” mentioned the Embassy.
It additional famous that “Taking into account the initial delay and the demands for compliance with the rules for pick-up of passports by third parties on behalf of applicants, the Consulate General can understand the frustration of Ms. Tabby and the behaviour she exhibited at the premises of the Consulate, including what she herself has publicly recounted.”
“Her frustration was borne out of her not familiarising herself with the requirements before her arrival at the Consulate,” the assertion added.
Meanwhile, the Ghana Consulate in New York concluded by stating that “we hope that Ms. Tabby’s next experience would be a positive one for her.”
The Embassy used the chance to encourage all customers of the Consulate’s providers to “familiarise themselves with the requirements” on its web site (www.newyork.mfa.gov.gh).