The Director for Digital Transformation and Commercial at Vodafone Ghana, Angela Mensah-Poku, has bid farewell to the corporate after 15 years of service.
Her tenure was characterised by a ardour for digital innovation and transformative management.
Angela’s work at Vodafone Ghana has been integral in driving industrial and operational excellence to new heights, each inside the nation and past. Her contributions have left a long-lasting impression on the Ghanaian telecom business.
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Angela joined Vodafone Ghana in 2009 as Chief of Staff and was among the many first diaspora abilities to return to her homeland after Vodafone’s acquisition of Ghana Telecom.
Throughout her profession, she held a number of important positions inside the group. She was the Head of Fixed Services, Head of Corporate Sales, Director for Vodafone Business Solutions, Managing Director of Vodafone Wholesale, and most just lately, the Director for Digital and Commercial Operations. Angela gained invaluable expertise working at British Telecom within the UK earlier than becoming a member of Vodafone.
As the Director of Digital and Commercial Operations at Vodafone Ghana, Angela championed the company-wide digital transformation agenda & the introduction of ToBi, AI Chatbot and My Vodafone App. Her initiatives resulted in accelerated industrial development, digital effectivity, and showcased Angela’s dedication to embracing cutting-edge applied sciences, together with Artificial Intelligence (AI).
Angela’s management shone even brighter through the pandemic, the place she prioritized the protection of frontline workers whereas making certain the continuity of important buyer operations. Her hands-on method, which included accompanying engineers on their visits and offering assist to retail shops, exemplified her dedication to main from the entrance, particularly throughout instances of adversity.
Beyond her company endeavours, Angela is a key contributor in driving Women in STEM by means of her personal private mentorship and as an early supporter of the WiSTEM Programme at KNUST.
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Angela’s distinctive contributions have earned her quite a few accolades and recognitions, together with the particular recognition for her excellent contribution to the Enterprise and Small Business sector on the ninth version of the Ghana Information Technology and Telecoms Awards (GITTA) in July 2019, in addition to the Best Digital Enabler in 2020, on the Tenth GITTA awards.
She holds an MSc in Information Systems and a BSc in Politics.
Her steady pursuit of data and experience consists of completion of the Executive Leadership Programme on the London Business School and Executive Programme in Service Automation: Technologies and Implementation
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She is a member of the British Chartered Institute of IT, and the Ghana Institute of ICT Professionals, with a give attention to Artificial Intelligence (AI), Data Science, and Internet of Things (IoT).
As Angela Mensah-Poku embarks on her subsequent chapter, her legacy of management and innovation in Ghana’s telecom business will proceed to encourage and form the way forward for the sector.
BY TIMES REPORTER
